Privacy Policy
Last updated: March 2026
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve our service. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
Company refers to HeartWorks, registered in the Cayman Islands. Website refers to heartworks.horse. Service refers to the Website. Personal Data is any information that relates to an identified or identifiable individual. Usage Data refers to data collected automatically through use of the Service. Cookies are small files placed on your device by a website containing browsing details.
Data We Collect
Personal Data
When you use our service, we may ask you to provide personally identifiable information including: email address, first and last name, phone number, and shipping address.
Usage Data
Usage data is collected automatically and may include your device's IP address, browser type, pages visited, time and date of visit, time spent on pages, and other diagnostic data.
Cookies & Tracking
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
Functional Cookies
These ensure the website works properly and remember your preferences. We may place these without your consent as they are necessary for core functionality.
Statistics Cookies
Used to understand how visitors interact with the website. We ask your permission to place these.
Marketing & Advertising Cookies
Used to gain insights into campaign results and track user behavior for advertising purposes. We ask your permission to place these.
Social Media
We include content from Facebook and Instagram that may place cookies and process certain information. Please read their respective privacy statements for details.
How We Use Your Data
We may use your personal data to: provide and maintain our service; manage your account; fulfill orders; contact you with updates, offers, and information about our products; analyze usage to improve our service; and comply with legal obligations.
Third-Party Sharing
We may share your information with print-on-demand partners to fulfill product orders, with service providers who assist in analyzing and improving our service, and as required by law. We do not sell your personal data.
Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements.
Data Transfers
Your information may be transferred to and maintained on computers located outside your jurisdiction. Your submission of information represents your agreement to this transfer. We take reasonable steps to ensure your data is treated securely.
Your Rights
You have the right to access, correct, or delete your personal data. You may update your information through your account settings or by contacting us directly. We may need to retain certain information where we have a legal obligation to do so.
Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
Links to Other Websites
Our service may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page. We will notify you of material changes via email or a prominent notice on the website.
Services & Cookies Used
ActiveCampaign
Used for email marketing automation. Functional cookies store consent preferences. Marketing cookies store and track interactions. ActiveCampaign Privacy Policy.
WooCommerce
Used for shop management. Functional cookies store shopping cart items and session data. This data is not shared with third parties.
Google reCAPTCHA
Used for spam prevention. Functional cookies provide spam protection. Marketing cookies read and filter requests from bots. Google Privacy Policy.
Contact
If you have any questions about this Privacy Policy, contact us at privacy@heartworks.horse.